The lines for the new iPhone 5 were out the door on its release September 21, but where the iPhone 5 is getting rave reviews Apple Maps is being slammed with customer complaints.

Apple’s CEO Tim Cook said the company is “extremely sorry” for “falling short” with its Apple Maps app. Apple released and updated its operating system to iOS6, which replaced Google Maps with Apple Maps. However, customers say it is problem ridden, has glitches and doesn’t provide as detailed information as Apple Maps app competitors like Google Maps.

Apple Maps Tim Cook
The faulty Apple Maps app have left many wondering if Steve Jobs would have allowed for the new feature.

The faulty Apple Maps app has left many tech experts pondering if Apple’s move to gain more market share is at the expense of passé technology. Fast Company’s column on the Apple Maps app says, “Apple’s strong point arguably is, and has always been, creating an elegant aesthetic and a user-friendly experience. The inner-workings of digital cartography don’t directly fall under either of these camps. Based on the public’s consensus of the revamped maps, that much is clear.”

The criticism, some from Apple fans, has been harsh, leaving many to wonder if Steve Jobs would have allowed for the buggy Apple Maps app to be released. Here’s what people are saying on Twitter.

Apple Maps Tim Cook
This two screenshot made on an iPad shows the new Apple Maps application released Wednesday, Sept. 19, 2012. Apple CEO Tim Cook says the company is “extremely sorry” for the frustration that its maps application has caused and it’s doing everything it can to make it better. Cook said in a letter posted online Friday Sept. 28, 2012 that Apple “fell short” in its commitment to make the best possible products for its customers. (AP Photo)

Apple Maps fails to meet expectations: Twitter sphere

 

 

 

 

 

 

 

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